Privacy and Cookie Policy Amacom

Amacom, the Amazing Company BV (hereafter: Amacom) respects the privacy of all users of its website and ensures that your personal data will be treated carefully and confidentially. The purpose of this Privacy and Cookie Policy is to inform you about how Amacom meets the General Data Protection Regulation (GDPR) and uses your personal information. This applies to websites Amazingcompany.eu and Quecom.nl.

 

Personal data

The personal information you provide to Amacom, for example when requesting information, when registering or ordering any of our products, are included in the database of Amacom. It will then include the following personal information:

  • Name and address
  • Email address
  • Telephone number
  • Content of the order by Amacom

 

The following personal information is automatically collected when you log in:

  1. Email address
  2. IP address (location and connection information)


Target

Your personal data may be used by Amacom for the following purposes:

  1. Administration;
  2. Handling of your order;
  3. Providing information about products and services;
  4. Communication and marketing;
  5. Product and service development;
  6. Improving the website;
  7. Market research and statistical analysis;
  8. Compliance and implementation of obligations under laws and regulations.


Processing and distribution by third parties

Amacom may provide your information to third parties involved in the execution of your order or the services provided by Amacom, including the carriers Amacom works with. Also, your data may be processed by third parties for market research or statistical analysis with respect to the services and the use of the website. Amacom will make arrangements with these third parties to ensure that the confidentiality of your personal data are respected. This is laid down in a processing agreement. We will not disclose your personal information to law enforcement officers, other government officials or other third parties without a court order or formal request from the government in accordance with applicable law, unless Amacom believes in good faith that the disclosure of information is justified.


Security

Amacom has implemented all reasonable organisational and technical security measures to ensure that your personal data are protected against loss and unauthorized use. The information you provide upon registration and orders will be on the grid via a secure protocol. Amacom runs a virus check daily to ensure that our website is virus-free and remains.


Keep your personal information

We do not keep your data longer than necessary for the realization of the purposes for which it was collected and processed. We also delete your data if it is found that this obsolescence occurs when the data subject itself requests deletion, see 'Inspection and correction'. Data linked to an account will be saved until the account is deleted. The aforementioned retention periods do not apply if there is a legal exception, if we need this information longer for our services in the event of a dispute.


Inspection and correction

You have the right to ask Amacom to inspect your personal data. Amacom will provide an overview of all personal data Amacom used in the process. If your information is incorrect Amacom will change it upon your request. You can also request to remove or block your personal data.

For requests or questions about this Privacy Policy, please contact Amacom +31 (0) 735 430 775 or privacy@amazingcompany.eu. A written request should be sent to:

Amacom, The Amazing Company
De Tweeling 24a
5215 MC 's-Hertogenbosch


Complaints

If you have a complaint or other question regarding the processing of your personal data, you can send an email to privacy@amazingcompany.eu. We hereby request that you enclose as much information as possible about your complaint or question. We will handle complaints and questions and respond within four weeks. We do everything we can to provide you with the best possible service. If you are not satisfied with the handling of the complaint, you can contact the Dutch Data Protection Authority and submit a complaint if you wish.


Cookies

Our websites use cookies. With a cookie, certain data of a website visitor gets stored on your device and when you visit the site again will pop up. The cookies are mainly positioned to enhance the user experience of the website of Amacom. Amacom makes its websites use functional cookies, cookies and analytical cookies to enable chat.


Analytical cookies

These are cookies that ensure that products can be stored in a shopping basket, log in with login data etc. Without these cookies, these functionalities would not work. Analytical cookies Use of Google Analytics tracks how Amacom's websites are used. This way Amacom can improve the quality of the websites. The information obtained with the help of cookies from Google Analytics can be transferred to and stored on servers in the United States. For more information, read the privacy policy of Google Analytics.


Chat function cookies

To offer you the opportunity to communicate directly via chat with our staff, Amacom uses cookies Olark. For more information on cookies please read more. For more information also read the policy of Smartsupp.


Delete cookies

More information about switching on and off and removing cookies can be found in the instructions and/or with the help function of your browser.


Refuse cookies

Most browsers offer you the option to refuse the placement of cookies. Below you will find an overview of browsers and an accompanying manual for refusing cookies. Refusing cookies can have a negative influence on the operation of our website: Apple Safari; Google Chrome; Microsoft Internet Explorer; Mozilla Firefox.


Modifications

Amacom reserves the right to make changes to this Privacy Policy. Any updates will be published on the website on this page. Amacom recommends therefore this section to be consulted regularly. If you have any questions about this Privacy and Cookie Policy or about how we process your personal data, you can reach us in the following ways:

 

By email:
privacy@amazingcompany.eu

By post:
Amacom, The Amazing Company
De Tweeling 24a
5215 MC 's-Hertogenbosch

By phone:
073-543 07 75 

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